1. Hi there, we’re ArtJewelMe.com and welcome to our privacy policy.

2. This policy sets out how we handle your personal information if you are a registered user or visitor to our Site.

3. When we say ‘we’, ‘us’ or ‘ArtJewelMe’ we are referring to our company “ArtJewelMe .com”.

4. If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using our Site. The rules are stated in a separate file accessible from our web site.

5. We collect certain personal information about users and visitors of our Site.

6. The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments (if applicable), content you direct us to make available on our Site, your actions on our Site (including any selections or inputs into items) and web and email analytics data.

7. We collect personal information directly when you provide it to us, automatically as you navigate through the Site, or through other people when you use services associated with the Site.

8. We collect your personal information when you provide it to us when you complete membership registration and buy items or services on our Site, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

9. Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:

    1. financial and/or transaction details from payment providers located in the US, UK, and Australia in order to process a transaction;
    2. third party service providers (like Google, Facebook) who are located in the US or UK, which may provide information about you when you link, connect, or login to your account with the third party provider and they send us information such as your registration and profile from that service. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider; and
    3. other third party sources/and or partners from Australia, US or UK, whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. We also receive information about you and your activities on and off the ArtJewelMe platform through partnerships, or about your experiences and interactions from any partner ad networks.

10. We will use your personal information:

    1. To fulfil a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the Site, like where you purchase an item from us.
    2. Where this is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include:
      1. operating the Site;
      2. providing you with services described on the Site;
      3. verifying your identity when you sign in to any of our Site;
      4. responding to support tickets, and helping facilitate the resolution of any disputes;
      5. updating you with operational news and information about our Site and services;
      6. carrying out technical analysis to determine how to improve the Site and services we provide;
      7. monitoring activity on the Site, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Site;
      8. managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Site or asking for your feedback or whether you want to participate in a survey;
      9. managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
      10. training ArtJewelMe staff about how to best serve our user community;
      11. improving our products and services;
      12. providing general administrative and performance functions and activities; and
      3. Where you give us consent:

      2. providing you with marketing information about products and services which we feel may interest you; and
      3. customising our services and webSite, like advertising that appears on the Site – where this involves the use of cookies or similar technologies – in order to provide a more personalised experience.
    2. For purposes which are required by law.
    3. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

11. We will disclose personal information to the following recipients:

    1. our professional advisers (lawyers, accountants, financial advisers etc.);
    2. regulators and government authorities in connection with our compliance procedures and obligations;
    3. a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
    4. a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
    5. a third party, in order to enforce or defend our rights, or to address financial or reputational risks;
    6. other recipients where we are authorised or required by law, or requests by government, a court of law, or law enforcement authorities, to do so.

12. We are based in EU and we will not transfer or sell your personal information to any third parties except as described above.

13. We store personal information on secure servers that are managed by us and our service providers. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

14. You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us at any time. To make an access or correction request, contact us via email.

15. Where we have your consent to do so (e.g. if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

16. You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Site may not work properly in your case.

17. For more information about how we use cookies, web beacons and similar technologies see our cookie policy and for more general information on cookies, see https://www.allaboutcookies.org.

18. When you visit our Site, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:

    1. your IP address or proxy server IP address;
    2. the domain name you requested;
    3. the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
    4. the date and time of your visit to the website;
    5. the length of your session;
    6. the pages which you have accessed;
    7. the number of times you access our site within any month;
    8. the file URL you look at and information relating to it;
    9. the website which referred you to our Site;
    10. the operating system which your computer uses; and
    11. the technical capabilities of your web browser.

19. Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Site. For example, if you visit our Site, you may later see an add for our products and services when you visit a different Site. Read more about your options in our cookie policy.

20. Our Site is not suitable for children under the age of 18 years, so if you are under 18 we ask that you do not use our Site or give us your personal information. It’s the responsibility of parents or guardians to monitor their children’s use of our Site.

21. If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our Site or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Site, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

22. We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the ArtJewelMe services, you can request that we erase your personal information and close your ArtJewelMe account by submitting a request via email.

23. Please note that if you request the erasure of your personal information we may retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations or requests by government, a court of law, or law enforcement authorities, enforce the terms of service and take other actions permitted by law. Any information we retain will be handled in accordance with this Privacy Policy.

24. We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

25. When we do change the policy we will not notify you about such changes, unless required by law. A copy of the latest version of this policy will always be available on this page.

26. If you have any questions about our privacy practices please contact us via email.

  1. For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.
  1. You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
  2. These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
  3. Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
  4. If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.